Our scrupulous repair and maintenance service means we’re on hand to help you manage and maintain your security, so you know you can always rely on it. With every visit, you’ll get:
Nobody likes unforeseen expenses. Our competitive and fair annual maintenance contracts limit costs with no hidden extras.
We’re fully compliant with Australian Standards AS/NZS 2201.1:2007 (Intruder Alarms) and AS4806.2-2006 (CCTV) to make sure your system performs flawlessly.
Guaranteed response times
Unlike other companies, we don’t force appointment times and dates on you. You tell us the services you want in what time frames, we do the rest. That’s a guarantee you can rely on.
Comprehensive maintenance reports
We list any deviations of the system from its fully functional state and make recommendations for any upgrades or alterations that would improve the system’s performance. This helps with budgeting for any replacement parts required in the future – and keeps small problems from becoming a disaster.
Red Flag Systems provide timely service and repair works for customers with existing intruder alarms, CCTV, access control and intercom systems. Our friendly technicians are trained and licensed to service and repair a wide range of security systems quickly and efficiently – ensuring that the security to your property is quickly restored.
In terms of the practical management of our services, Red Flag Systems uses job management software to support order placement, administrative form generation, job tracking, and technicians in the field. Jobs are dispatched immediately to ensure efficient and timely delivery on scheduled services or emergency requests. Technicians carry iPads and can update times, materials, job details, photographs and reports in real time. This ensures that each element of every service visit is delivered to the required standard, and against the required deadline.
Our reliable IT infrastructure allows Red Flag Systems technicians to be responsive any time of the day, from any location. Customers benefit from highly efficient communication, increased worker productivity and integrated processes to measure results. The seamless office-to-field connection also reduces travel time and wasted “paper” costs.
The main reason why security systems stop working is for lack of maintenance. Outdated system firmware, faulty sensors and detection devices, deteriorated cabling and even simple things like dirt and dust can have serious effects on the functionality of the system.
Are you maintaining your system properly? If not, you could be facing costly emergency repairs when something goes wrong – and getting far less protection than you deserve. Planned preventative maintenance is the best way to keep your system working at optimal efficiency, ensuring full life expectancy and cutting emergency maintenance costs.
Timely repairs, fault finding and upgrades carried out during preventative maintenance can help prevent system failures BEFORE an intruder puts your system to the test. In the event of a critical incident, it’s vital that your security system operates correctly. But how do you know if the emergency duress alarm is still working or the hard drives of your CCTV system haven’t failed? Our inspection and functionality-testing services remedy operational weaknesses and prevent security loopholes.
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