Service

Red Flag Systems provide timely service and repair works for customers with existing intruder alarms, CCTV, access control and intercom systems.  Our friendly technicians are trained and licensed to service and repair a wide range of security systems quickly and efficiently – ensuring that the security to your property is quickly restored.

In terms of the practical management of our services, Red Flag Systems uses job management software to support order placement, administrative form generation, job tracking, and technicians in the field. Jobs are dispatched immediately to ensure efficient and timely delivery on scheduled services or emergency requests. Technicians carry iPads and can update times, materials, job details, photographs and reports in real time. This ensures that each element of every service visit is delivered to the required standard, and against the required deadline.

Our reliable IT infrastructure allows Red Flag Systems technicians to be responsive any time of the day, from any location. Customers benefit from highly efficient communication, increased worker productivity and integrated processes to measure results. The seamless office-to-field connection also reduces travel time and wasted “paper” costs.